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Cluster Reservations Manager

2 months ago

St Judes, United Kingdom Holiday Inn Bristol City Centre Full time

Company Overview

Holiday Inn Bristol City Centre is a leading international hotel group with a strong presence in the UK, Europe, and the Caribbean. Our company is a family-owned business with a rich history and a commitment to excellence in hospitality.

Job Summary

We are seeking a highly skilled Cluster Reservation & Events Coordinator to join our team at Holiday Inn Bristol City Centre. As a key member of our reservations team, you will be responsible for coordinating and managing cluster reservations and events across our portfolio of hotels.

Key Responsibilities

  • Coordinate and manage cluster reservations and events across multiple hotels
  • Develop and maintain strong relationships with hotel staff, management, and external partners
  • Provide exceptional customer service and support to guests and internal stakeholders
  • Collaborate with the sales and marketing teams to drive revenue growth and increase market share
  • Stay up-to-date with industry trends and best practices in cluster reservations and events management

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other relevant software
  • Experience in cluster reservations and events management, preferably in the hospitality industry