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Lead Support Specialist

2 months ago


Wellingborough, United Kingdom Amy Clark Consultancy Ltd Full time

Directly Reports to:
Registered Home Manager

Contract: 40 hours per week plus an average of 10 sleep-ins per month

Number of Reports: 3

Budget Responsibility:
Monthly and annual home budget

Additional Reporting/Working Relationships:
External agencies, other departments within the company, social workers, and other professionals

Job Outline:

The role encompasses the comprehensive management of the daily operations of the Children's Home, ensuring adherence to Children's Homes Regulations while prioritizing the safeguarding of young people's welfare.

Participation in the on-call roster is expected to support the Children's Home.

Responsibilities/Accountabilities:
  • Oversee the residential home daily, ensuring compliance with all relevant legislative and contractual obligations, including the health and educational needs of young individuals.
  • Collaborate with various departments and external agencies to guarantee that young people receive suitable plans, programs, and support to facilitate their rehabilitation into the community and meet contractual standards.
  • Mentor, support, and develop staff, including supervision, to enhance their performance and uphold high standards of care, values, ethical practices, equality and diversity, policies, procedures, legislation, and inspection framework requirements.
  • Assist in budget formulation and manage financial resources to align with budgetary constraints.
  • Interpret and implement legislative changes related to occupancy to ensure compliance with enhanced requirements.
  • Identify staffing needs and oversee the ongoing recruitment, training, and development of personnel to optimize service delivery and meet relevant standards.
  • Foster a positive health and safety culture to maintain company and external accreditation standards.
Key Competencies:
  • Financial Management
  • Professional Leadership
  • Performance Delivery
  • Team Leadership
  • Customer Focus
  • Collaboration and Cooperation
Essential Skills and Knowledge:
  • A professional social work qualification, QCF level 3 or working towards it
  • Managerial experience in a similar setting (minimum of 1 year supervisory experience in a care environment)
  • At least 1 year of residential care experience.
  • A valid driving license.