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Technology Support Specialist

2 months ago

Birmingham, Birmingham, United Kingdom BluetownOnline Ltd Full time
Job Title: Technology Apprentice

Location: Birmingham

Salary: £15,500 p.a. increasing to National Living Wage after 12 months in post.

Job Type: Fixed term (24 months), Full-time

Apprenticeship Details:

The successful candidate will be supported to achieve a Level 3 Digital Support Technician apprenticeship.

About Us:

University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards.

We are TEF rated Silver, with a Good Ofsted rating.

Our Partnership:

University College Birmingham has a unique collaborative partnership with the University of Warwick - Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

The Role:

An exciting opportunity has arisen for a self-motivated Technology Apprentice to work within the busy IT Team at University College Birmingham.

With a keen interest in IT and the confidence to take a proactive approach in this customer-facing role, you will provide first line support to staff and students in relation to a variety of IT issues; both on campus and for those working remotely.

You will have the opportunity to gain a wide range of IT skills and experience over the course of the programme within a busy IT Department.

Alongside gaining valuable work experience, you will be supported to achieve a Level 3 Digital Support Technician apprenticeship (via the Digital Service Technician option).

Requirements:

  • Positive and hardworking approach
  • Enjoy working both independently and collaboratively as part of a dedicated team
  • Interest in emerging technologies

Benefits:

  • Generous allocation of annual leave
  • 26 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
  • Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
  • Subsidised private healthcare provided by Aviva including a Digital GP Service
  • Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
  • Annual health MOTs with our Registered Nurse
  • Excellent staff development opportunities including professional qualification sponsorship
  • A variety of salary sacrifice schemes including car, technology and cycle
  • Heavily-subsidised on-site car parking in central Birmingham
  • Free on-site gym membership

Equal Opportunities Employer:

UCB is an equal opportunities employer.

How to Apply:

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of: Junior IT Technician, IT Apprentice, Tech Apprentice, Junior Technology Apprentice, may also be considered for this role.