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Clinical Operations Manager

2 months ago


Banbury, Oxfordshire, United Kingdom Principal Medical Limited Full time
Job Summary

We are seeking a highly motivated and experienced Clinical Operations Manager to join our team at Principal Medical Limited. As a Clinical Operations Manager, you will be responsible for overseeing all aspects of our clinical operations and clinical management of patient care services within our practice.

Main Responsibilities
  • Provide strong clinical and operational leadership to staff and patient care in accordance with our clinical model.
  • Monitor and evaluate access performance and report areas of concern or underperformance.
  • Ensure the practice delivers excellent patient care and puts the interests of patients at the forefront of decisions.
  • Take lead responsibility for ensuring that patient experience of the service is positive and for monitoring and leading improvements in conjunction with annual patient surveys and Quality Assurance Framework.
  • Work with the Primary Care Director and Business Manager to develop and improve service to the highest standards.
About Us

Principal Medical Limited is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m.

Requirements
  • Specialist practice qualification or equivalent academic postgraduate study and experience.
  • Evidence of management experience.
  • Graduate Diploma/Degree in an Allied Health Profession.
  • Registered to practice with Health and Care Professions Council.
  • Evidence of relevant in-depth postgraduate study or qualification to a level equivalent to Masters where this is available and/or relevant CPD showing evidence of successful recent study.
Desirable
  • Non-medical prescriber.
  • Extended or independent non-medical prescriber.
  • Member of AHP professional body relevant to own profession.
Experience
  • Evidence of management experience.
  • Proven experience in a senior management role, preferably in the healthcare industry, with a track record of success.
  • Demonstrated ability to manage budgets and financial performance.
  • Knowledge of assurance of quality and CQC key lines of enquiry.
  • Knowledge of and ability to interpret and apply all relevant PML and professional policies, procedures, and guidelines.