Regional Operations Supervisor
3 weeks ago
As a Regional Operations Supervisor at Miquill, you will play a pivotal role in managing the catering services across various educational institutions in your designated area. Reporting directly to the Operations Manager, your primary focus will be to lead our teams in providing outstanding food services, ensuring that mealtimes in schools are enjoyable and engaging.
Key Details:
- Full-time position: 40 hours per week
- Year-round employment: 52 weeks per year
- Annual salary: £34,000
At Miquill, we prioritize the well-being and satisfaction of our employees, recognizing that our achievements are driven by our team. In addition to a competitive salary and pension plan, we offer:
- Car allowance
- Comprehensive private healthcare
- Life insurance coverage
- Enhanced parental leave policies
- Company sick pay
- Access to exclusive discounts
- Additional leave to celebrate your birthday
We are committed to safeguarding and promoting the welfare of children and young people, and an enhanced DBS disclosure will be required.
Core Responsibilities- Developing and delivering engaging sales presentations to attract potential clients while exploring new business opportunities
- Assisting the Area Manager with the initiation of new contracts
- Fostering team retention by cultivating strong, positive relationships with both internal teams and external partners
- Ensuring compliance with Health and Safety, Food Safety, and Hygiene standards
- Creating an environment that promotes exceptional customer service for all guests and diners
- Surpassing company benchmarks through regular audits and reporting findings, along with monthly KPIs and metrics
- Providing support, mentorship, and training opportunities for staff, identifying areas for development
We seek a motivated and flexible individual with a friendly and approachable demeanor, possessing extensive experience in the hospitality and catering sector. You will be responsible for guiding and supporting our on-site teams, inspiring them to excel and uphold the highest standards consistently. The ideal candidate will have:
- A solid understanding of food safety regulations
- Outstanding customer service abilities and emotional intelligence
- A genuine passion for mentoring and developing staff, aiding their career progression
- Analytical skills to assess data and outcomes, while thriving in interpersonal interactions
- Experience in managing and facilitating the launch of new business initiatives
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