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Strategic Account Executive
3 months ago
We are seeking a Strategic Account Executive to join a vibrant and fast-moving organization. In this role, you will take charge of managing a portfolio of wholesale accounts, aiming to enhance sales through effective site engagement and product diversification, leveraging preferred supplier relationships.
Key Responsibilities:
- Driving sales growth across wholesale accounts by implementing tailored account strategies.
- Conducting thorough planning for outbound communications, promoting and selling the full product range across various branches, and fostering strong relationships to encourage repeat business.
- Serving as the primary contact for designated accounts, ensuring they receive exceptional service.
- Addressing escalated inquiries and directing them to the appropriate departments for resolution, adhering to company protocols.
- Following up on outstanding quotes and tracking order statuses as required by wholesale clients.
- Collaborating with Marketing and External Account Managers to analyze customer data and develop ongoing account strategies, including:
- Creating monthly sales and product initiatives based on comprehensive data analysis.
- Executing outbound calling campaigns to promote the brand and follow up on direct marketing efforts.
- Working with marketing teams to design customized promotional campaigns.
- Gaining insights into industry trends and identifying new business opportunities in partnership with the Territory Sales Manager.
- Recognizing and capitalizing on scalable opportunities.
- Maintaining accurate updates in CRM systems and sharing relevant information with team members.
- Managing incoming customer communications via phone, email, and web inquiries, ensuring personalized attention.
- Consistently providing high-quality service to retain existing clients and support the growth of new ones.
Qualifications:
- Experience in sales, telemarketing, or key account management within a fast-paced sales or customer service environment.
- Proven track record of meeting individual, team, and organizational KPIs.
- Proficient in MS Office Suite, including Word, Excel, and PowerPoint.
- Exceptional communication and negotiation abilities.
- Strong commercial awareness and business insight.
- Excellent organizational and time management skills.
- Customer-focused with a commitment to understanding client needs.
- Able to establish and nurture long-term relationships.
- Proactive and results-driven.
- Confident in problem-solving and negotiation with diverse stakeholders.
What We Offer:
A competitive salary of up to £31,500 plus commission. Our benefits package includes health and life insurance, pension contributions, annual salary reviews, complimentary parking, and various discount schemes. We prioritize your professional development with a comprehensive onboarding program and ongoing training assessments.
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