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Front Office Assistant Manager
2 months ago
At Park Plaza, we pride ourselves on crafting unforgettable experiences by providing exceptional and personalized service to our guests. As a Deputy Front Office Supervisor, you will play a crucial role in welcoming our visitors and ensuring their stay is memorable. Join our dynamic team and bring your enthusiasm and positive attitude to the forefront.
The ideal candidate for the Deputy Front Office Supervisor position will:
Collaborate with the Front of House teams to guarantee guest satisfaction, meet financial objectives, and achieve responsible business targets while maintaining the effective operation and strategic direction of the Front of House department. Oversee and nurture the team through effective planning and execution of payroll, scheduling, recruitment, onboarding, training, performance evaluations, and management. Exhibit leadership by setting a positive example for the team. Communicate operational and strategic updates along with ongoing customer feedback clearly. Inspire the Front of House teams by fostering a service-oriented culture through regular briefings, team meetings, and coaching sessions. Possess comprehensive knowledge of Opera software. Have prior experience as a Deputy Front Office Supervisor or Front Office Manager in a hospitality setting.As our Deputy Front Office Supervisor, you will enjoy:
Competitive salary along with excellent benefits Substantial discounts on hotel stays across Europe (including the Radisson Hotel Group and for family & friends) Discounts on food and beverages at our restaurants and bars (for your entire party) A starting allowance of 30 days of vacation annually - inclusive of public holidays, increasing with tenure Two complimentary meals each day Access to 40% of your earnings before payday through Wagestream A referral program offering up to £750 for recommending a friend Wellness initiatives with fantastic gym discounts and more A Ride to Work scheme and complimentary cycling lessons Benefit Hub - access to discounted prices at numerous retailers, supermarkets, attractions, restaurants, and cinemas. Complimentary dry cleaning for your work attire Annual staff gatherings and events A company pension plan and award-winning training programsKnown for creating remarkable experiences, Park Plaza serves both leisure and business travelers with stylish accommodations and versatile meeting spaces, complemented by award-winning dining options.
Park Plaza. Be part of it.
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