Hospitality Supervisor

6 days ago

Windsor, Windsor and Maidenhead, United Kingdom Eton College Full time
About the Role

We are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Eton College. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our non-core catering services, including events associated with sports fixtures.

Key Responsibilities
  • Assist the Hospitality Manager in the management and delivery of all non-core catering services
  • Ensure high standards of quality and service are maintained in all areas of work
  • Adhere to all current Health and Safety and hygienic regulations, promoting a safe and hygienic environment
  • Supervise team members to ensure all tasks are completed to specification and within set targets
  • Liaise with clients pre and post-event, completing relevant administration
  • Undertake staff briefings prior to every function, including allergen briefings
  • Support the induction of new and casual staff
  • Deputise for the Hospitality Manager as required
  • Ensure all areas of operation are clean and tidy before and after events
  • Develop effective partnerships with duty managers and colleagues, providing reciprocal support and assistance
  • Ensure unit standards are maintained
  • Report any incidents of accident, fire, theft, loss, damage, and take appropriate action
  • Support the duty manager in evacuating the unit in accordance with fire regulations and procedures
  • Attend meetings and courses as required, covering during holidays, sickness, and other absences
Requirements
  • Previous supervisory experience in a hospitality or similar environment
  • Customer service experience
  • Ability to supervise and motivate a team
  • A relevant catering qualification (NVQ Level 2) would be desirable
  • Professional communication skills with customers, clients, and staff
  • An understanding of Food Safety, Allergen Management, and Health and Safety Regulations
  • Full clean driving license
About Eton College

We are an equal opportunities employer and are committed to creating a diverse and inclusive work environment. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or socio-economic background.

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