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Hospitality Operations Manager

2 months ago


Windsor, Windsor and Maidenhead, United Kingdom Eton College Full time

Job Summary

Eton College is seeking a highly skilled Hospitality Supervisor to join our team. As a key member of our hospitality department, you will play a crucial role in ensuring the delivery of exceptional service to our guests.

Key Responsibilities

  • Support the Hospitality Manager in the day-to-day operations of the department
  • Assist with the development and implementation of service standards and procedures
  • Collaborate with colleagues to ensure seamless service delivery
  • Provide excellent customer service and resolve any issues that may arise
  • Contribute to the development of new ideas and initiatives to improve service quality

Working Pattern

  • 42.5 hours per week
  • Flexible working hours to meet the needs of the department

Requirements

  • Proven experience in a hospitality or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Flexibility and adaptability to meet the changing needs of the department