Hospitality Team Lead

3 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Arena Racing Company Full time

We are seeking a highly skilled and experienced Hospitality Manager to join our team at The Royal Windsor Racecourse. As a key member of our leadership team, you will be responsible for leading and managing a team of hospitality professionals, ensuring exceptional customer service and delivering high-quality standards in all aspects of our operations.

The ideal candidate will have a proven track record in the hospitality industry, with experience in managing teams, coordinating events, and providing excellent customer service. You will be responsible for ensuring that all aspects of our hospitality operations are running smoothly, from fine dining to casual dining restaurants, hospitality suites, and event marquees.

Key responsibilities will include:

  • Leading and managing a team of hospitality professionals
  • Coordinating events and functions to deliver high-quality standards
  • Ensuring exceptional customer service and satisfaction
  • Managing and maintaining high standards of hygiene, health and safety, training, and presentation
  • Building and maintaining strong relationships with clients and stakeholders

We are looking for a candidate who is passionate about delivering exceptional customer service, has excellent communication and leadership skills, and is able to work effectively in a fast-paced environment. If you have a positive can-do attitude and are looking for a challenging and rewarding role, we would love to hear from you.


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