SEND Passenger Assistant

1 day ago


Redhill, Surrey, United Kingdom EMED Group Full time
About the Role

We are seeking a highly skilled and compassionate SEND Passenger Assistant to join our team at EMED Group. As a key member of our community transport team, you will play a vital role in ensuring the safe and comfortable transportation of children with special educational needs to and from healthcare facilities.

Key Responsibilities
  • Assist children with special educational needs during transport to ensure their safety and well-being.
  • Drive carefully and considerately to safely transport children to and from their place of education using our vehicles.
  • Support children in boarding and alighting from the vehicle, providing any necessary physical assistance.
  • Maintain a calm and positive environment during transport, addressing any behavioural or emotional needs that may arise.
  • Communicate effectively with parents, caregivers, and school staff regarding transportation arrangements.
  • Ensure all safety protocols are followed, including the use of seat belts and appropriate seating arrangements.
  • Familiar with safeguarding policies.
  • Report any incidents or concerns promptly to your line Manager/Operations Manager.
  • Assist in maintaining cleanliness of the vehicle.
What We Offer
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Unlimited mental health consultations.
  • Unlimited physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter)
Requirements
  • You will need a full UK driving licence with no more than three penalty points.
  • Pass a DVLA D4 Medical.
  • Obtain and hold a PHV Licence.
  • Deliver excellent customer service.
  • Display a calm, considerate and careful driver behaviour.
  • Be an effective and confident communicator.
  • Naturally demonstrate team collaboration.
  • An Enhanced DBS check is required for all successful candidates which is fully funded by EMED Group.


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