Venue Operations Manager

3 weeks ago

Durham, Durham, United Kingdom Zen Group Full time
About the Role

We are seeking a highly motivated and experienced Venue Manager to join our team at Whitechurch, a premium food and beverage venue in the heart of Durham City Centre.

As a Venue Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth. You will have a strong focus on financial management, commercial acumen, and people management.

Key Responsibilities
  • Lead and motivate a team of staff to achieve outstanding results and guest satisfaction
  • Develop and implement strategies to drive sales growth and improve profitability
  • Manage financial performance, including budgeting, forecasting, and cost control
  • Build and maintain strong relationships with suppliers and partners
  • Ensure compliance with health and safety regulations and company policies
What We Offer
  • A competitive salary and TRONC/service charge
  • Heavily subsidised meals on shift
  • Discount across all Zen Group venues
  • A genuine path for progression with a company that is growing and expanding

We welcome applications from experienced Venue Managers who are passionate about delivering exceptional customer service and driving business growth. If you have a strong track record of success in a similar role and are looking for a new challenge, we would love to hear from you.

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