Care Coordinator
4 weeks ago
About the Role
We are seeking a highly organized and communicative Care Navigator to join our team at Tile House Surgery. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support.
Main Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a polite and empathetic manner.
- Manage patient appointments, bookings, and cancellations, ensuring seamless communication with our clinical team.
- Handle administrative tasks, including data entry, filing, and maintaining accurate records.
- Collaborate with our clinical team to provide high-quality patient care, addressing any issues or concerns that may arise.
- Develop strong relationships with patients, carers, and other healthcare professionals to ensure effective communication and coordination of care.
- Contribute to the development and implementation of practice policies and procedures, ensuring compliance with regulatory requirements.
About Us
Tile House Surgery is a large training practice, serving a diverse patient population. We pride ourselves on providing exceptional patient care, a supportive work environment, and opportunities for professional growth and development.
What We Offer
- A supportive and friendly team environment
- Flexible working hours within the constraints of surgery opening hours and cover required
- Opportunities for professional development and growth
- A competitive salary and benefits package
- Free on-site parking
Person Specification
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:
Previous experience in a healthcare or administrative roleStrong IT and administrative skillsAbility to work independently and as part of a teamExcellent communication and interpersonal skillsAbility to maintain confidentiality and handle sensitive information-
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