Care Coordinator

4 weeks ago


Brentwood, Essex, United Kingdom Primary Care Careers Full time

About the Role

We are seeking a highly organized and communicative Care Navigator to join our team at Tile House Surgery. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support.

Main Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a polite and empathetic manner.
  • Manage patient appointments, bookings, and cancellations, ensuring seamless communication with our clinical team.
  • Handle administrative tasks, including data entry, filing, and maintaining accurate records.
  • Collaborate with our clinical team to provide high-quality patient care, addressing any issues or concerns that may arise.
  • Develop strong relationships with patients, carers, and other healthcare professionals to ensure effective communication and coordination of care.
  • Contribute to the development and implementation of practice policies and procedures, ensuring compliance with regulatory requirements.

About Us

Tile House Surgery is a large training practice, serving a diverse patient population. We pride ourselves on providing exceptional patient care, a supportive work environment, and opportunities for professional growth and development.

What We Offer

  • A supportive and friendly team environment
  • Flexible working hours within the constraints of surgery opening hours and cover required
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • Free on-site parking

Person Specification

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:

Previous experience in a healthcare or administrative roleStrong IT and administrative skillsAbility to work independently and as part of a teamExcellent communication and interpersonal skillsAbility to maintain confidentiality and handle sensitive information

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