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Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist/Showroom Host to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.
Key Responsibilities
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
- Deal with incoming and outgoing mail and deliveries.
- Assist with administrative tasks as required.
About You
We are looking for a self-starter who is confident in their ability to provide exceptional customer service. You will have previous customer service experience, ideally within a professional, customer-facing environment. You will be a team player who is happy to support with administration duties and is organized and efficient in your work.
What We Offer
As a Receptionist/Showroom Host at Marshall Motor Group, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is passionate about delivering exceptional customer service and providing a world-class experience for our customers.
