Hearing Care Specialist

3 weeks ago

Hartlepool, Hartlepool, United Kingdom Boots Hearingcare Limited Full time
Position Overview

**Join Our Esteemed Team as a Hearing Care Specialist**

Company Overview:
At Boots Hearingcare, we are dedicated to enhancing the auditory experience of our clients. We focus on providing customized solutions for hearing difficulties, offering thorough evaluations, expert fittings, and ongoing support. As a proud member of the Sonova family, we leverage decades of industry expertise to lead in the development, manufacturing, and distribution of hearing aids and cochlear implants.

Role Summary:

As a Hearing Care Specialist, you will proficiently oversee clinics, deliver client-focused hearing solutions, and represent the values of Boots Hearingcare. Your primary goal will be to offer knowledgeable, confident, and supportive guidance to clients throughout their hearing care journey, recommending options from our extensive product range.

Benefits of Joining Boots Hearingcare:

  • Vehicle Allowance: Receive a vehicle allowance of £5064 in addition to your base salary to assist with commuting.
  • Sign-On Bonus: Enjoy a generous £10,000 sign-on bonus.
  • Relocation Assistance: Benefit from a relocation package of up to £9,000.
  • Employee Discount: Access exclusive discounts on a variety of products at Boots stores.
  • Complimentary Hearing Aids: Receive free hearing aids if required as an employee.
  • Health Benefits: Stay healthy with complimentary flu vaccinations available at Boots Pharmacies, with discounts for family members.
  • Pension Plan: Secure your future with our comprehensive pension plan.
  • Flexible Benefits: Utilize our flexible benefits program to customize your benefits according to your personal needs.
  • Life Insurance: Gain peace of mind with life insurance coverage.
  • Recognition Programs: Be acknowledged for your commitment with long service awards.
  • Generous Leave Policy: Start with 25 days of annual leave, increasing with tenure to a maximum of 30 days, plus public holidays.
  • Support Network: Access Telus, a confidential support network offering assistance on various personal and professional matters.

Key Responsibilities:

  • Provide outstanding customer service.
  • Conduct thorough hearing evaluations.
  • Safely execute BSA-recommended procedures.
  • Maintain accurate clinical documentation.
  • Meet targets for appointment scheduling and sales.
  • Promote Hearingcare and stimulate in-store interest.
  • Fulfill personal development and continuing professional development (CPD) requirements.

Candidate Profile:

  • BSc in Audiology or an equivalent qualification.
  • Registration with the Health Care Professions Council (HCPC).
  • Minimum of 2 years of post-qualification experience.
  • Consistent results in clinical audits.
  • Completion of CPD obligations.
  • Achievement of commercial objectives.
  • Strong understanding of audiological principles and proficient administrative skills.

Boots Hearingcare is committed to equal opportunity employment.

We embrace diversity and foster collaboration among individuals from various backgrounds to build the strongest team in the industry. We are dedicated to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our collective success.

We Care, We Drive Innovation, We Strive for Excellence, We Build the Best Team.

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