Hearing Care Specialist

3 weeks ago

Hartlepool, Hartlepool, United Kingdom Boots Hearingcare Limited Full time
Position Overview

**Become a Part of Our Team as a Hearing Care Specialist**

Company Overview:
At Boots Hearingcare, we are dedicated to enhancing the auditory experience of our clients. We focus on providing customized solutions for hearing difficulties, offering thorough evaluations, expert fittings, and ongoing support. As a member of the Sonova family, we leverage decades of expertise to lead the industry in the development, manufacturing, and distribution of hearing aids and cochlear implants.

Role Summary:
As a Hearing Care Specialist, you will efficiently oversee clinics, deliver customer-focused hearing solutions, and represent Boots Hearingcare with pride. Your primary goal will be to offer knowledgeable, confident, and supportive guidance to clients throughout their hearing journey, recommending options from our extensive product range.

Benefits of Joining Boots Hearingcare:

  • Vehicle Allowance: Receive a vehicle allowance of £5064 in addition to your base salary to assist with commuting.
  • Sign-On Bonus: Enjoy a generous £10,000 sign-on bonus.
  • Relocation Assistance: Benefit from a relocation package of up to £9,000.
  • Employee Discount: Access exclusive discounts on a variety of products at Boots stores.
  • Complimentary Hearing Aids: Receive free hearing aids if required as an employee.
  • Health Benefits: Stay healthy with complimentary flu vaccinations available at Boots Pharmacies, with discounts for family members.
  • Pension Plan: Secure your future with our comprehensive pension plan.
  • Flexible Benefits: Utilize our flexible benefits package to customize your perks according to your needs.
  • Life Insurance: Gain peace of mind with life insurance coverage.
  • Long Service Recognition: Be acknowledged for your commitment with long service awards.
  • Generous Leave Policy: Start with 25 days of annual leave, increasing with tenure to a maximum of 30 days, plus public holidays.
  • Support Network: Access Telus, a confidential support service offering assistance on various personal and professional matters.

Key Responsibilities:
As a Hearing Care Specialist, your duties will include:

  • Providing outstanding customer service.
  • Conducting thorough hearing evaluations.
  • Executing BSA-recommended procedures safely.
  • Maintaining accurate clinical documentation.
  • Meeting targets for appointment scheduling and sales.
  • Promoting Hearingcare and generating demand in-store.
  • Completing personal development and continuing professional development (CPD) requirements.

Candidate Profile:
The ideal candidate will possess:

  • A BSc in Audiology or an equivalent qualification.
  • Registration with the Health Care Professions Council (HCPC).
  • A minimum of 2 years of post-qualification experience.
  • Consistent results in clinical audits.
  • Completion of CPD obligations.
  • Achievement of commercial objectives.
  • A solid understanding of audiological principles along with strong administrative skills.

Commitment to Diversity:
Boots Hearingcare is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Our Values:
We care, we innovate, we strive for excellence, and we build the best team.

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