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Costa Coffee Store Manager
2 months ago
We are a leading coffee shop chain in the UK, known for our high-quality coffee and personalized service. Our mission is to provide a welcoming and relaxing environment for our customers.
Job DescriptionWe are seeking an experienced and enthusiastic Assistant Manager to join our team at Costa Coffee. As a key member of our store management team, you will be responsible for delivering exceptional customer service, managing store operations, and leading a team of baristas and sales assistants.
Key Responsibilities- Provide outstanding customer service, ensuring a warm and welcoming environment for our customers.
- Manage store operations, including inventory, stock control, and cash handling.
- Lead and motivate a team of baristas and sales assistants, providing coaching and development opportunities.
- Ensure compliance with health and safety standards, including allergen awareness and risk assessments.
- Monitor sales performance, identifying opportunities to increase sales and minimize waste.
- Work closely with the store manager to achieve business targets and objectives.
- Previous experience in a customer-facing role, preferably in the hospitality or retail industry.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Ability to work flexibly, including evenings and weekends.
- Basic math skills and attention to detail, with the ability to manage cash and stock.
- Knowledge of health and safety procedures and protocols.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Free core drink and 50% staff discount.
- Access to a range of local and national discounts.
- Recognition and reward schemes.
