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Case Management Coordinator

2 months ago

Wigston Magna, Leicestershire, United Kingdom Serco Full time

**Job Summary**

We are seeking a highly motivated and detail-oriented individual to join our Offender Management Unit (OMU) team as a Case Management Administrator. As a key member of our team, you will be responsible for providing administrative support in dealing with sentence calculation, updating prisoner records, and allocating work to Prison/Probation Offender Managers.

**Key Responsibilities**

  • Update prison recording systems and maintain accurate records
  • Schedule meetings and appointments with internal and external agencies
  • Obtain information on MAPPA categories and levels
  • Liaise with internal and external agencies on behalf of the Offender Management Unit

**Requirements**

  • Minimum of a Grade C in English and Mathematics
  • Computer skills including Outlook and Excel
  • Commitment to personal training and development to ensure that your skills and knowledge are maintained at the appropriate level

**What We Offer**

  • Pension up to 6%
  • Employee Assistance Programme
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships
  • A safe and supportive culture
  • Chance to contribute to innovation in public services
  • A company passionate about diversity and inclusion

**Why Serco**

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people's lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.