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Receptionist - Customer Service Expert

2 months ago


StocktononTees, Stockton-on-Tees, United Kingdom playced Full time

We are seeking a skilled Receptionist to join our team at a leading Financial Services company. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients and colleagues.

Key Responsibilities:

  • Welcoming clients and visitors to our office and ensuring a positive first impression.
  • Providing administrative support to our teams, including booking meetings, composing correspondence, and maintaining a clean and organized workspace.
  • Handling incoming calls and emails from clients and colleagues, and responding to their inquiries in a timely and professional manner.
  • Assisting with special projects and events, such as team meetings and client presentations.
  • Developing and maintaining strong relationships with our clients and colleagues, and providing exceptional customer service at all times.

Requirements:

  • Previous experience as a Receptionist or in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues at all levels.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office and other administrative software.
  • A friendly, approachable, and professional demeanor, with a strong commitment to providing exceptional customer service.

What We Offer:

  • A competitive salary and benefits package, including on-site parking and a strong pension scheme.
  • Opportunities for professional development and growth, including training and mentorship programs.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional results.
  • A fun and inclusive company culture, with regular team-building events and social activities.