Receptionist/ Administrator
3 weeks ago
About the Role
We are seeking a highly organized and efficient Receptionist/Administrator to join our team at Hartlepool and Stockton Health GP Federation. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities
- Manage day-to-day operations of the practice, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
- Provide administrative support to our healthcare team, including preparing patient files, processing prescriptions, and handling correspondence.
- Ensure the smooth operation of our computerized appointment system, including making remote bookings and managing patient data.
- Communicate effectively with patients, healthcare professionals, and other stakeholders to provide excellent customer service.
- Contribute to the development and implementation of practice policies and procedures to ensure high-quality patient care.
Requirements
- Proven experience in a receptionist or administrative role in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of medical and clinical IT systems, with the ability to learn new systems and technologies quickly.
What We Offer
We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and organized individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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