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Experienced Registered Homecare Manager
2 months ago
Job Title: Experienced Registered Homecare Manager
About the Role:
We are seeking an experienced and ambitious Registered Manager to lead our brand new office in the UK, covering Wandsworth, Lambeth, and Southwark. As a key member of our team, you will be responsible for managing, developing, and growing the business.
Our Company Culture:
At Right at Home UK, we value our employees and strive to deliver exceptional care services to our clients. We believe in building strong relationships with our team members and providing ongoing support to ensure their success.
Key Responsibilities:
- Manage and develop the business to achieve high levels of compliance with regulations, laws, and quality standards.
- Identify and recruit high-quality care assistants, implement excellent training, and maintain high retention ratios.
- Ensure the provision of staff training and the delivery of high-quality care services to vulnerable individuals living in their own homes.
- Design and implement effective scheduling to ensure care assistants deliver allocated care to clients.
- Take ownership of quality assurance and governance through scheduled spot checks, service reviews, internal audits, and annual surveys.
- Complete and continuously improve assessments, risk assessments, and support plans to ensure client outcomes are achieved and customer expectations are exceeded.
- Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours.
- Undertake care calls to cover care team gaps during periods of business growth.
- Be aware of key performance indicators and accurately record and report statistics to the Director as appropriate.
Requirements:
- Hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care.
- In-depth understanding of CQC assessment criteria for Good and Outstanding scores.
- Management experience of service provision in the care industry.
- Experience in managing people.
What We Offer:
- Competitive salary - Up to £45,000 depending on experience.
- A generous performance-based bonus structure.
- Right at Home network awarded Workbuzz 5 Star Employer Status.
- 20 Days holiday + Bank Holidays.
- Ongoing support – we value our Registered Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports.
- Opportunity for career growth with our robust career development framework.
