Site Reliability Engineer

3 days ago

Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full time
Job Title: Lead Site Reliability Engineer

At PayPoint plc, we are seeking a highly skilled and experienced Lead Site Reliability Engineer to join our team. As a key member of our engineering organization, you will be responsible for ensuring the reliability and scalability of our platform.

Key Responsibilities:

  • Collaborate with product engineering teams to improve the observability of their applications.
  • Create and maintain standards and ways of working that promote the reliability of our platform.
  • Promote a culture of accountability and ownership by creating tooling and automation that allows product engineers to effectively operate their services in production.
  • Provide primary on-call support for applications where appropriate.
  • Work with product teams to balance new feature delivery with well-defined service level objectives (SLOs).
  • Proactively monitor production systems to identify and remediate potential performance problems before they materialize.
  • Stay abreast of emerging technologies and industry trends to recommend and implement innovative solutions that provide a competitive edge.

Requirements:

  • Software development skills in one or more high-level languages, preferably C#/.NET.
  • Experience in a similar role at a company with a distributed cloud architecture.
  • Experience with containerization and Kubernetes.
  • Knowledge of good SRE and platform engineering practices.
  • Experience providing on-call support for real-time systems where downtime has a significant impact on customers.
  • Ability to make pragmatic, risk-based decisions that balance commercial objectives with non-functional requirements of the technology platform.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.

What We Offer:

  • A rewarding experience working with a leading company in the payments industry.
  • A range of company benefits, including holiday purchase scheme, on-site gym, online benefits portal, and more.
  • Opportunities for progression and development.
  • Contributory company pension scheme, private medical insurance, and life assurance.

About Us:

At PayPoint plc, we are committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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