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Lead Site Reliability Engineer

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Plc Full time
About the Role

We are seeking a highly skilled Lead Site Reliability Engineer to join our team at PayPoint Plc. As a key member of our engineering organization, you will be responsible for ensuring the reliability and scalability of our payment systems.

Key Responsibilities
  • Collaborate with product engineering teams to improve the observability of their applications and ensure seamless payment experiences for our customers.
  • Create and maintain standards and ways of working that promote the reliability of our platform, including the development of tooling and automation to enhance operational efficiency.
  • Work closely with product teams to balance new feature delivery with well-defined service level objectives (SLOs) and ensure that our payment systems are robust and dependable.
  • Proactively monitor production systems to identify and remediate potential performance problems before they materialize.
  • Stay up-to-date with emerging technologies and industry trends to recommend and implement innovative solutions that provide a competitive edge.
Requirements
  • Software development skills in one or more high-level languages, preferably C#/.NET.
  • Experience in a similar role at a company with a distributed cloud architecture.
  • Experience with containerization and Kubernetes.
  • Knowledge of good SRE and platform engineering practices.
  • Ability to make pragmatic, risk-based decisions that balance commercial objectives with non-functional requirements.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
What We Offer
  • A rewarding experience working with a leading payment solutions provider.
  • A range of company benefits, including a holiday purchase scheme, on-site gym, and online benefits portal.
  • Opportunities for progression and development within a dynamic and growing organization.
  • A contributory company pension scheme and private medical insurance.
  • Life assurance and a range of other benefits.
About Us

At PayPoint Plc, we are committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.