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Night Receptionist

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role

The Night Receptionist will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process for our guests.

Key Responsibilities

  • Manage front desk operations, including check-in, check-out, and guest services
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle guest transactions
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless guest experience

Requirements

  • High school diploma or equivalent required
  • Previous experience in a customer-facing role, preferably in hospitality
  • Excellent communication and problem-solving skills
  • Ability to work a variety of shifts, including nights and weekends
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Free meals on duty
  • Discounted hotel stays across Hyatt properties
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme

About Hyatt

At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide our actions and decisions. We are passionate about diversity, equity, and inclusion, and our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

We are a Great Place to Work Company, recognized for our commitment to creating a positive and inclusive work environment. Join us and be part of a team that is making travel more human, connected, and sustainable.