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Service Advisor

2 months ago

Ilford, Greater London, United Kingdom Auto Skills UK Full time

Job Summary:

We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:

  • Take service department bookings and meet and greet service customers to identify their service requirements.
  • Update customers with technical issues and deal with complaints in a professional and courteous manner.
  • Seize opportunities for upselling products and services to increase revenue.
  • Work closely with the service team to ensure that all customers receive a high level of service.

Requirements:

  • Previous experience as a Service Advisor in the automotive industry.
  • Knowledge of Kerridge or similar DMS systems.
  • Ability to work in a fast-paced environment and thrive under pressure.
  • Full clean UK driving license.

What We Offer:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.