Administrative Support Specialist

2 weeks ago


Ilford, Greater London, United Kingdom Via Westminster Drug Project Full time
Job Summary

We are seeking an experienced and efficient administrative professional to join our team at Via Westminster Drug Project. As a key member of our team, you will provide high-quality support to our team of experienced smoking cessation advisors, apprentices, and volunteers.

The Role
  • Support the team leader in developing and implementing processes and systems to manage referrals into our service and booking them into a wide range of clinics and satellites in locations across the borough.
  • Support the team leader in managing orders and stock for supplies of NRT, vape, Carbon Monoxide monitors, and other items required by the team.
  • Manage appointment slots in clinics delivered by our own advisors and other partners who are subcontracted to deliver smoking cessation support.
  • Regularly monitor all correspondence into the service, and ensure it is responded to promptly.
  • Lead on recontacting clients who disengage from support (lost-to-follow-up) or who we have not been able to book in to start treatment.
  • Lead on managing the ordering, distribution and replenishing of posters and leaflets across the borough, with the support our apprentices and volunteers.
  • Other duties as required to support the effective running of the team.
About Us

Via Westminster Drug Project is a leading provider of specialist smoking cessation services in the London Borough of Redbridge. We are committed to delivering high-quality support to our clients and are seeking a dedicated and experienced administrative professional to join our team.

What We Offer

We offer a competitive salary and benefits package, including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks, and development opportunities.

How to Apply

To apply for this exciting opportunity, please submit your application using our application form. We welcome applications from experienced administrative professionals who are interested in a new challenge in a supportive and thriving organisation.



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