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Customer Service Representative

2 months ago

Chester, Cheshire, United Kingdom CH&CO Full time

Primary Duties

Efficiently prepare and serve beverages while ensuring timely service.
Organize service counters for optimal operation and maintain cleanliness and presentation in accordance with CH & Co standards.

Thoroughly clean and sanitize all kitchen and service equipment, adhering to established cleaning protocols.
Restock vending machines as required.
Accurately manage till transactions.
Assist in inventory assessments.
Uphold a friendly and professional demeanor with clients and patrons.
Address customer inquiries and needs courteously and effectively.
Collaborate with colleagues in a respectful manner to guarantee exceptional customer service.
Comprehend and adhere to CH & Co's health, hygiene, safety, and quality standards, including COSHH and HACCP regulations.
Wear designated uniforms and safety footwear as instructed, ensuring proper maintenance of uniform items.
Report any equipment malfunctions or safety hazards to management.
Participate in training sessions and attend CH & Co meetings as required.

Benefits of Joining Us

Being part of CH & Co comes with numerous advantages. We prioritize our people, offering a variety of benefits and development opportunities to enhance your experience.

  • Opportunities for Personal Development and Training
  • Life Assurance Program
  • Pension Plan
  • Vacation Entitlement
  • Vision Care
  • Comprehensive Wellbeing Strategy – including access to our Employee Assistance Program and salary finance options
  • Family Support Initiatives
  • Holiday Purchase Options
  • Regular Social Gatherings and Communication with Leadership
  • Volunteer Days
  • Recognition Programs and Awards
  • Long Service Recognition
  • Access to Attractive High Street Discount Vouchers
  • Cycle to Work Initiative