Internal Sales Representative

4 weeks ago


Maesteg, Bridgend county borough, United Kingdom GE Door Manufacturing Full time

Company Overview

GE Door Manufacturing is a renowned manufacturing firm located in South Wales, recognized for its commitment to quality and innovation. The company boasts a diverse and skilled workforce dedicated to achieving excellence and ensuring customer satisfaction. Through their collaborative efforts, they have experienced substantial growth and established a strong presence in the door manufacturing sector.

Specializing in the production of timber doorsets, screens, and ironmongery, GE Door Manufacturing serves various sectors including Education, Health, Commercial, and Residential. The company is at the forefront of industry advancements, consistently enhancing its product offerings and ensuring that all items come with comprehensive fire certification.

As part of the DK Group portfolio, GE Door Manufacturing is poised for continued expansion, backed by long-term investments from a family-owned organization.

Position Overview

To support our ongoing growth, we are looking to hire an Internal Sales Executive. While comprehensive technical and commercial training will be provided, we prefer candidates with substantial experience in sales or account management. This role is ideal for individuals seeking to advance their careers within a well-established manufacturing environment that is expanding its customer base.

The ideal candidate will possess an outgoing personality, a strong desire to secure orders, and the ability to collaborate effectively within a team to ensure operational excellence. Familiarity with CRM systems and proficiency in Excel are advantageous.

Above all, the candidate should be comfortable initiating phone conversations with customers to foster strong relationships and generate new business opportunities.

Key Responsibilities:

  • Support the broader sales and estimating team to enhance customer experience.
  • Develop relationships with clients to identify and maximize sales opportunities.
  • Manage accounts of existing customers while actively seeking to establish new accounts.
  • Coordinate marketing initiatives and enhance the company’s online presence.
  • Assist in the development and maintenance of the new CRM system.
  • Follow up on quotes to ensure customer understanding and timely order placement.
  • Provide customers with accurate lead times and product information in consultation with operations, technical, and procurement teams.
  • Address customer inquiries regarding quotes, account status, pricing, and specifications.
  • Ensure adherence to processes by the estimating and sales teams prior to order booking.
  • Confirm orders before forwarding them to the operations team in accordance with established procedures.
  • Provide sales and administrative support to the wider sales team.

Position Details:

This is a permanent role based in South Wales, offering a competitive salary commensurate with experience, along with a production bonus scheme, a Nest pension plan, and 22 days of paid holiday plus bank holidays.



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