Customer Service Coordinator
6 days ago
**Customer Service Co-ordinator**
**Maesteg**
**Salary: Up to £24k + Bonus**
Are you passionate about delivering outstanding customer service?
Would you like to join a global business with opportunities for career advancement?
If so, this role could be perfect for you.
**About the Role**
We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team.
**Key Responsibilities**
- Build and maintain strong relationships with clients
- Prepare and process customer quotations and orders
- Take ownership of customer queries, seeing them through from start to finish.
- Check technical information and pricing using data sheets.
- Liaise with internal departments to ensure smooth processes.
- Represent the company as an ambassador both internally and externally.
- Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry.
- Familiarity with CRM systems.
- Strong interpersonal skills with a passion for customer interaction.
- Process-oriented mindset with excellent time management and attention to detail.
If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you.
**Job Types**: Full-time, Permanent
Pay: £22,000.00-£24,000.00 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: WWLT1897
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