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Customer Service Coordinator

4 months ago

Maesteg, United Kingdom Workwales Full time
Customer Service Co-ordinator
Maesteg
Salary: Up to £24k + Bonus
Are you passionate about delivering outstanding customer service?
Would you like to join a global business with opportunities for career advancement?
If so, this role could be perfect for you.
About the Role
We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team.
Key Responsibilities
* Build and maintain strong relationships with clients
* Prepare and process customer quotations and orders
* Take ownership of customer queries, seeing them through from start to finish.
* Check technical information and pricing using data sheets.
* Liaise with internal departments to ensure smooth processes.
* Represent the company as an ambassador both internally and externally.
Ideal Candidate
* Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry.
* Familiarity with CRM systems.
* Strong interpersonal skills with a passion for customer interaction.
* Process-oriented mindset with excellent time management and attention to detail.
If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you