Store Operations Manager
1 week ago
About The Entertainer
The Entertainer is a family-run business and the UK's largest independent toy retailer with over 170 locations across the UK. We have a strong online and high street presence, partnering with well-known companies to showcase our toys and provide excellent customer service.
Our Mission
We are committed to providing our customers with quality, choice, and value. Our sister company, Addo Play, creates and designs toys that delight children all over the world. We care about our people, our customers, and the communities in which we trade, offering a friendly and supportive culture where training and development are prioritized.
Job Summary
We are seeking an experienced Store Manager to join our team. As a Store Manager, you will be responsible for building and developing a high-performing team, implementing and executing promotional changes, and delivering excellent merchandising standards on the shop floor.
Key Responsibilities
- Build and develop a high-performing team to deliver exceptional customer service and product knowledge.
- Implement and execute regular promotional changes and deliver excellent merchandising standards on the shop floor.
- Develop and coach the team to deliver fantastic sales and grow sales through external relationships.
Requirements
- Positive and people-focused with a passion for our brand and ranges.
- Ability to work with a high SKU count in a non-planogrammed merchandising environment.
- Technologically savvy and confident with new technology.
- Resilient and adaptable with the ability to plan and deliver operational activity under pressure.
- Excellent leadership and people skills to drive, develop, and motivate the team.
About You
We are looking for an experienced Assistant or Deputy Manager looking for the next step in their career or a current Branch or Store Manager from a customer-focused retailer seeking a new challenge.
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