Claims Transformation Portfolio Manager

4 weeks ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
Transformation Manager - Claims

We are seeking a skilled Transformation Manager to lead our Claims Transformation portfolio. As a key member of our team, you will be responsible for driving business change and improving our claims handling processes.

Key Responsibilities:

  • Lead the transformation of our claims handling processes to improve efficiency and customer satisfaction
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and implement business cases to support transformation initiatives
  • Monitor and report on key performance indicators to measure the success of transformation initiatives

About Hastings Direct:

We are a digital insurance provider with a strong commitment to innovation and customer satisfaction. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Requirements:

  • Proven experience in transformation management or a related field
  • Strong leadership and collaboration skills
  • Ability to analyze complex business problems and develop effective solutions
  • Excellent communication and interpersonal skills


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