Home Claims Handler
4 weeks ago
We are seeking a skilled Home Claims Handler to join our team. As a Home Claims Handler, you will be responsible for managing a portfolio of claims with varying complexity, ensuring that they are adequately reserved, loss coded, and managed effectively to enable accurate pricing and reserving.
Key Responsibilities:- Manage a portfolio of claims with varying complexity
- Ensure claims are adequately reserved, loss coded, and managed effectively
- Act as a technical referral point for colleagues, suppliers, and internal stakeholders
- Maintain and update various system platforms, including Fintech and GW
- Work with the Claims Team Leader to maintain best practice documents on technical applications for buildings, contents, recoveries, and subsidence
- Customer service experience, telephony based
- Able to communicate and work remotely using online tools
- Strong system skills, ability to navigate and update multiple platforms simultaneously
- Strong written and verbal communication skills
- Understanding of general insurance and claims
We offer a competitive salary, flexible working arrangements, and a comprehensive benefits package, including 25 days annual leave, private healthcare, and access to training and development opportunities.
We are an equal opportunities employer and welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.
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Home Claims Handler
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryAs a Home Claims Handler at Hastings Direct, you will be responsible for managing home claims handling within your handling authority limit. This role requires you to maintain and deliver an effective claims service to our customers.Key Responsibilities• Manage home claims handling within your handling authority limit• Maintain and deliver an...
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Home Claims Handler
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryAs a Home Claims Handler at Hastings Direct, you will be responsible for managing a portfolio of claims with varying complexity, ensuring that they are adequately reserved, loss coded, and managed effectively to enable accurate pricing and reserving. You will also act as a technical referral point for your colleagues, suppliers, and internal...
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Home Claims Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionAs a Home Claims Handler at Hastings Direct, you will be responsible for managing home claims within your handling authority limit. This role requires you to maintain and deliver an effective claims service, ensuring customer satisfaction and meeting business objectives.Key Responsibilities:Manage home claims handling within your authority...
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Home Claims Team Leader
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled and experienced Home Claims Team Leader to join our team at Hastings Direct. As a key member of our leadership team, you will be responsible for leading a team of claims handlers and ensuring that we deliver exceptional customer service and claims handling experience.Key ResponsibilitiesSupporting the Hastings...
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Major Loss Claims Handler
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £5Role OverviewAt Hastings Direct, we are seeking an experienced Catastrophic Injury Claims Handler to join our team. As a key member of our Large Loss team, you will be responsible for managing a portfolio of high-value claims, developing the technical skills of your colleagues, and ensuring that all new claims are reserved within a timely manner.Key...
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Financial Crime Investigator
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeOpportunity to Make a Real ImpactWe are seeking an experienced and skilled Financial Crime Investigator to join our team in the UK. As a key member of our claims department, you will play a vital role in detecting and preventing financial crime within our home insurance operations.About the RoleConduct thorough investigations into suspected cases of...
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Claims Handler Third-Party Property Damage
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeRole OverviewWe're seeking a Claims Handler Third-Party Property Damage to play a crucial role in our claims team. As a key member, you'll investigate and resolve third-party property damage claims, utilizing your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service.Key...
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Home Claims Team Leader
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking an experienced Home Claims Team Leader to join our team at Hastings Direct. As a key member of our leadership team, you will play a crucial role in driving our goal to become a market-leading home claims handling function.Key ResponsibilitiesSupport the Hastings Direct goal to become a market-leading home claims handling...
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High Value Claims Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryHastings Direct is seeking a specialist to handle high-value and catastrophic injury claims. The ideal candidate will have extensive knowledge and experience in settling claims in excess of £1m, including litigation and financial handling authority of £5m or more.Key ResponsibilitiesManage a portfolio of high value/catastrophic injury claims in...
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Home Claims Team Leader
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeTransforming Claims Excellence at Hastings DirectWe're seeking a seasoned Claims Team Lead to spearhead our home claims handling function, driving us towards market leadership. As a key member of our team, you'll set and manage annual and monthly objectives, providing coaching and development plans to support ongoing progression and ensuring annual PDR's are...
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Home Claims Team Leader
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Home Claims Team LeaderJob Summary:We are seeking an experienced Home Claims Team Leader to join our team at Hastings Direct. As a key member of our claims handling function, you will play a vital role in supporting our goal to become a market leader in home claims handling.Key Responsibilities:* Supporting the Hastings Direct goal to become a...
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Commercial Claims Handler
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £26,500 - £30,050Job Summary: As a Claims and Credit Hire Resolution Specialist, you will be responsible for managing a portfolio of newly reported fault claims. Your role will involve ensuring that claims are managed in line with our business expectations.Key Responsibilities:Manage a portfolio of newly reported fault claimsEnsure claims are managed in line with our...
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Loss Claims Resolution Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAt Hastings Direct, we're on a mission to become the best and biggest digital insurance provider in the UK market.Job Title: Major Loss Claims HandlerLocation: Hybrid Bexhill or LondonWe're a company that values our 4Cs culture and has made significant investments in data and tech capabilities.Key Responsibilities:Resolve high-risk claims in a timely and...
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Customer Claims Resolution Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryHastings Direct is seeking a skilled Customer Claims Handler to join our team. As a Customer Claims Handler, you will be responsible for providing support to customers who have been involved in a road traffic accident, regardless of fault.Key ResponsibilitiesManage a portfolio of policyholder's total loss claims through to settlement.Make and...
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Home Claims Leadership Position
1 week ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**Job Overview**Hastings Direct is seeking a skilled Home Claims Team Leader to support our goal of becoming a market-leading home claims handling function. This role is crucial in driving our business forward, and we're looking for someone with leadership experience, strong customer focus, and excellent communication skills.**Key...
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Financial Claims Investigator
3 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a digital insurance provider with ambitious plans to become the UK's leading market player. We've made significant investments in data and tech capabilities, as well as fostering our 4Cs culture, which prioritizes getting it right for colleagues, customers, company, and community.Job SummaryWe're seeking an experienced Fraud...
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Home Claims Leadership Position
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWelcome to Hastings Direct, a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities, and we're proud of the journey we're on as a company. Our continued success will rely on the right leadership, and that's where you come in.Our 4Cs culture is at the...
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Customer Claims Resolution Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the Role:We are seeking a highly skilled Customer Claims Handler to join our team at Hastings Direct. As a Customer Claims Handler, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key Responsibilities:Manage a portfolio of policyholder's total loss claims through to settlement.Make and receive...
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Home Claims Team Leader
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a digital insurance provider with a mission to become the best and biggest in the UK market. We're committed to delivering good outcomes for our customers, colleagues, company, and community.Job SummaryWe're seeking an experienced leader to join our Home Claims Team as a Team Leader. As a key member of our team, you'll be...
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Home Claims Team Leader
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Careers Full timeWelcome to Hastings Direct Careers, where we're shaping the future of home insurance. As a Home Claims Team Leader, you'll play a vital role in our mission to become a market leader in home claims handling. Your expertise will drive our success, and we're excited to have you on board.Key ResponsibilitiesSupport our goal to become a market leading home claims...