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Luxury Fashion Sales Associate
2 months ago
Clothsurgeon, a luxury bespoke menswear brand, is seeking a highly motivated and experienced Personal Shopping Assistant to join our team at our Savile Row store. As a Personal Shopping Assistant, you will be responsible for building and maintaining strong client relationships, driving sales, and providing exceptional customer service.
Key Responsibilities- Build and maintain a portfolio of clients, both existing and new, through strong relationships and sales-driven approach.
- Collaborate with stylists, attend fashion events, and contribute to achieving sales targets.
- Support client development and client engagement activities, including gifting, events, styling appointments, shopping experiences, and online and offline interactions.
- Attend events to aid business development and act as a brand ambassador, demonstrating networking skills at trunk shows, pop-ups, music, fashion, and art events.
- Manage and grow a loyal client book, ensuring consistent sales and personalized service.
- Assist the Store Manager during bespoke appointments and be trained on taking basic measurements for made-to-order garments.
- Manage store sales, bespoke process for clients in-store, and provide style advice.
- Understand the product, paying close attention to detail on fit, construction, and technical specifications, communicating this information to customers.
- Build a network with the fashion community, including stylists, concierge services, private member clubs, to increase sales activity and new clientele.
- Be willing and able to travel to clients, assisting the Store Manager as needed.
- Experience in high-end luxury retail (goods or services).
- Confident CRM system user.
- Motivation to acquire new customers, improve the store experience, and drive sales.
- Experience in Personal Shopping or Luxury Retail Sales.
- Proven track record in building and maintaining strong client relationships.
- A commercial mindset and a sales-driven approach.
Monday to Saturday, 10am – 6.30pm. This is a part-time role for 3 days per week.
SalarySalary depending on experience.
