Head Swim Instructor

3 weeks ago

London, Greater London, United Kingdom Virgin Active Full time

Are you passionate about swim management and possess strong organizational skills?

We are seeking a dedicated Swim Co-ordinator to oversee the effective operation, growth, and administration of our swim programs for both groups and individuals. Your role will be pivotal in enhancing our swim offerings, ensuring they align with industry innovations while providing a dynamic and engaging experience for our members.

Key Responsibilities:

Reporting to the Family Activities Manager and collaborating closely with Swim Instructors and the broader club team, the Swim Co-ordinator will be tasked with:

  • Designing, managing, and executing a comprehensive in-club swim program that adheres to industry standards and includes innovative holiday activities.
  • Ensuring compliance with Health & Safety regulations and departmental policies to maintain a secure environment, while adhering to safeguarding policies for children and vulnerable adults.
  • Delivering high-quality instruction to our members, ensuring that engaging and stimulating activities are consistently provided by leading the Swim Team to uphold exceptional standards.
  • Developing creative and innovative classes in accordance with the National Swim Plan for Teaching Swimming.
  • Overseeing the Swim team’s line management, including recruitment, training, development, scheduling, and payroll.
  • Driving the department to achieve set targets and budgets, enhancing commercial success through the development and training of existing staff to meet Brand Standards.
  • Being accountable for the successful achievement of financial and departmental KPIs, as well as conducting departmental health checks and audits.

Essential Skills and Qualifications:

To excel in this role, you will need to demonstrate excellent interpersonal skills and a flexible approach. You should be approachable and friendly to colleagues, customers, and their families, possessing strong organizational and time management abilities.

  • An ASA Level 2/STA Full Swim Instructor Qualification.
  • Exceptional communication and interpersonal skills, with the ability to engage professionally with all stakeholders.
  • Previous experience in a commercial setting, with the capacity to remain composed under pressure and interact courteously and efficiently in all situations.
  • Proficiency in computer usage, with a willingness to quickly learn new systems and databases.
  • A Lifeguard Qualification or a strong swimming ability with a commitment to complete the course within the first month of employment.
  • Enhanced DBS clearance prior to the start date.

Benefits:

Join us in a vibrant and diverse environment where you can refine your skills. We offer continuous support through coaching and development throughout your journey. In recognition of your hard work, you will receive:

  • Comprehensive personal development through our in-house Management Development program 'Evolve', culminating in a Level 3 Diploma in Management Development accredited by the Institute of Leadership Management.
  • Complimentary gym membership for you and a friend.
  • Discounts on a variety of Virgin products and services.
  • 30 days of holiday (pro rata), plus an additional day for your birthday.
  • Salary Finance options for financial wellbeing.
  • Access to an Employee Assistance Programme.

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