Customer Service Consultant
3 weeks ago
Join Our Team as a Customer Service Consultant
We are excited to announce a fantastic opportunity to become a part of a dynamic dealership as a Customer Service Consultant. This role is essential in ensuring a smooth operation within the Service Department.
Key Responsibilities:
- Act as the primary point of contact for customers, providing exceptional communication and presentation skills.
- Manage the booking of customer vehicles into the Service Department, both via telephone and in-person.
- Clearly explain the repair process and provide detailed cost breakdowns to customers.
- Build and maintain strong customer relationships while delivering outstanding customer service.
What We Are Looking For:
The ideal candidate will possess:
- Previous experience in a similar customer service role within the automotive industry.
- Exceptional organizational skills and confidence in a fast-paced environment.
- Proficiency in computer systems, with familiarity in service management software being a plus.
This position offers the potential for career advancement into a supervisory role, making it an attractive opportunity for motivated individuals looking to grow within a reputable dealership.
We look forward to welcoming a dedicated and driven candidate to our team.
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