Supporter Care and Database Assistant

4 weeks ago


London, Greater London, United Kingdom TPP Recruitment Full time

Job Summary:

We are seeking a highly organized and detail-oriented Supporter Care and Database Assistant to join our team on a temporary basis. As a Supporter Care and Database Assistant, you will play a critical role in ensuring the smooth operation of our supporter care and database functions.

Key Responsibilities:

  • Supporter Care:
    • Respond to supporter inquiries in a timely and professional manner.
    • Provide excellent customer service and resolve issues in a fair and efficient manner.
  • Database Management:
    • Process donations and manage supporter records in our CRM system.
    • Ensure accurate data entry and compliance with GDPR regulations.
  • Administrative Support:
    • Assist with fundraising administration, including Gift Aid processing and data management.
    • Collaborate with fundraising and other teams to ensure smooth operations.

Requirements:

  • Experience in supporter care, customer service, or similar roles.
  • Familiarity with CRM systems (experience with Microsoft Dynamics is a plus).
  • Excellent communication skills and attention to detail.
  • Ability to work independently and as part of a team.

Working with Us:

At TPP Recruitment, we value our employees and strive to create a positive and inclusive work environment. We offer competitive hourly rates and opportunities for professional growth and development.



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