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People Services Advisor

2 months ago

Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

{"h1": "People Services Advisor", "p": "At Liberty Global Shared Services Limited, we're looking for a skilled People Services Advisor to join our Employee Services Team in our Bradford office. As a key member of our team, you will deliver high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and outside parties across the end-to-end employee lifecycle spectrum.", "ul": [{"li": "Deliver a quality, consistent, compliant, and professional service to all employees"}, {"li": "Resolve day-to-day employee and line manager service enquiries, issues, and complaints, identifying and raising any issues and incidents as appropriate"}, {"li": "Ensure that all employee data is entered into associated Employee Services systems in a timely, accurate, and consistent manner, to agreed standards and targets"}, {"li": "Ensure all corporate policies, standards, and agreed People/Shared Service processes are understood by employees, customers, and people team"}, {"li": "Understand the needs of employees, line managers, and people team (internal and external) and continuously seek to improve people service"}], "h2": "What We Offer", "ul": [{"li": "An understanding of the HR employee lifecycle"}, {"li": "An interest in understanding of employment law, its application, and best practice"}, {"li": "Strong telephone and email communication skills, capable of delivering advice, guidance, and managing challenging conversations over the phone at pace"}, {"li": "Experience of providing relevant advice on policy and process to line managers and employees (desirable)"}, {"li": "Experience of working in a HR or Payroll team, ideally within a customer-oriented commercial environment"}, {"li": "A minimum L3 CIPD qualification is desirable"}, {"li": "Competitive salary"}, {"li": "25 days annual leave with the option to purchase 5 more"}, {"li": "Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover, and dental insurance"}, {"li": "Matched pension contribution up to 10%"}, {"li": "Access to our car benefit scheme"}, {"li": "Access to our online learning platform to continue to develop and grow your career with us"}], "h2": "About Us", "p": "Liberty Global is one of the world's leading converged video, broadband, and communications companies, with operations in seven European countries under the consumer brands Virgin Media, Telenet, UPC, the combined Sunrise UPC and VodafoneZiggo, which is owned through a 50/50 joint venture. Our substantial scale and commitment to innovation enable us to invest in the infrastructure and digital platforms that empower our customers to make the most of the digital revolution. Liberty Global delivers market-leading products through next-generation networks that connect customers subscribing to 26 million broadband, video, fixed, and mobile telephony services across our brands. We also have significant investments in ITV, All3Media, ITI Neovision, LionsGate, the Formula E racing series, and several regional sports networks.", "p": "We're always looking for great talent that wants to Grow With Us. If you're the kind of person who embraces change, challenges the status quo, and has a 'sky's the limit' attitude, then our place is your place. Come and join us", "p": "Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people."}