Claims Specialist

5 days ago


Middleton, United Kingdom Verlingue Full time
Job Title: Claims Associate

Join Verlingue's Claims Team as a Claims Associate and play a vital role in delivering exceptional claims service to clients.

Key Responsibilities:
  • Support clients with the presentation of their insurance claims
  • Demonstrate technical claims knowledge in relevant classes of business
  • Negotiate and obtain settlement of claims, liaising with claimants, insurers, and loss adjusters as necessary
  • Proactively manage a portfolio of claims to ensure swift resolution and good technical standard
  • Escalate matters as required within insurers and/or their suppliers to ensure early and satisfactory solution for clients
Compliance:
  • Comply with regulatory requirements, industry codes of practice, and Company procedures and rules
  • Treat clients fairly and be aware of potential conflict of interest
  • Escalate complaints to line manager and complete complaints information on Acturis
  • Complete Broker Assess annually and provide workflow information to line manager
Person Specification:
  • Contribute to the delivery of the Claims Vision and Company Game Plan
  • Demonstrate Company Values & Behaviours
  • Add value in every aspect of the role
  • Take pride, accountability, and ownership of work
  • Maintain professionalism at all times
  • Be a strong team player
  • Actively participate and help build others up

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