Project Engineer
4 days ago
Location: Waterlooville, Hybrid - 3 days in office, 2 days remote (with occasional travel to client sites)
Salary: £38,000 - £45,000
Excellent benefits:
The Role
As a Project Engineer, you will be part of the Specialist Support Team, responsible for providing change management and adoption via customer onboarding, project work, or 3rd line support.
Key Responsibilities:
- Manage and deliver change management and adoption processes through customer onboardings, project work, or 3rd line support.
- Handle 3rd line escalations, providing advanced technical support across endpoint, network, and infrastructure environments to ensure robust and resilient IT operations.
- Collaborate in solution design and implementation for both pre-sale initiatives and continuous improvement projects.
- Deploy and manage Azure resources, including Azure Virtual Desktop, virtual machines, and Azure Files, to support scalable cloud solutions.
- Administer Windows Server environments, including Active Directory, Group Policy, DHCP, and DNS, to maintain a secure and efficient IT infrastructure.
- Provide expert support and management of Microsoft 365 products, such as Exchange, SharePoint, OneDrive, and Intune.
- Maintain strong communication and collaboration with stakeholders at all levels to ensure alignment on project goals and deliverables.
Requirements:
- Experience working within an MSP
- Proven track record of project delivery
- Microsoft 365 including Exchange, active directory
- Azure Administration - Azure Virtual Desktop, virtual machines, and Azure Files, to drive scalable cloud solutions.
- Windows Server administration
- 3rd line support experience across endpoint, network, and infrastructure environments
- Valid driving license
What We Offer:
- Hybrid Working: Embrace flexibility with our hybrid working policy, with the office closed on Tuesdays and Thursdays for remote working.
- Life Assurance: Comprehensive life assurance benefits to give you peace of mind.
- Private Healthcare: Benefit from our private healthcare plan, ensuring you and your family's health is prioritised.
- Professional Growth: Accelerate your career progression with dedicated support and development opportunities
- Annual Leave: 28 days holiday including bank holidays increasing by tenure
- Special Leave: Celebrate your birthday and an extra day during Christmas.
- On-site Parking: Take advantage of convenient and free parking available.
- Volunteer Days: Give back to the community with allocated days for volunteer work as a team or individually.
- Employee Assistance Programme: Access support services to help manage personal and professional challenges.
- Casual Fridays: Start your day with a complimentary breakfast and wind down with an afternoon beer every Friday.
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