Service Delivery Director

3 days ago


Watford, Hertfordshire, United Kingdom Airco Refrigeration and Air Conditioning Ltd Full time
About the Role

We are seeking a highly skilled Service Delivery Director to join our team at Airco Refrigeration and Air Conditioning Ltd. As a Service Delivery Director, you will be responsible for managing the asset registers and providing non-technical support to designated clients.

Key Responsibilities
  1. Manage the asset registers to ensure accurate and up-to-date records.
  2. Provide non-technical support to designated clients, including troubleshooting and resolving issues.
  3. Work closely with the facilities management team to ensure seamless service delivery.
Requirements
  1. Previous experience working in a service management role, preferably in the facilities management industry.
  2. Excellent IT skills, including Microsoft Excel, with the ability to transition between multiple in-house systems and client portals.
  3. Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
The Package
  1. Competitive salary and benefits package, including enhanced holidays, birthday day off, long service awards, and health cash plans.
  2. Opportunities for training and continuous professional development.
  3. Chance to progress within the business and take on new challenges.

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