Administrative Support Specialist

4 weeks ago


Norwich, Norfolk, United Kingdom Brook Street NMR Full time
Job Title: Admin Officer

Job Summary:

We are seeking an experienced Admin Officer to join our team at HM Courts & Tribunals Service (HMCTS) in Norwich. As a vital member of our team, you will play a crucial role in supporting the seamless running of our general organisation.

Key Responsibilities:

  • Progress cases through the court/tribunal system and provide support to other functions in HMCTS
  • Problem-solving and referring to comprehensive guidelines to support this
  • Inputting data onto the system
  • Taking inbound and outbound calls, dealing with customer and judiciary enquiries
  • Preparing papers and creating and updating records
  • Email correspondence and general administration duties
  • Booking, preparing, and organising meeting rooms

Requirements:

  • Previous experience in administration
  • Fluent in Microsoft platforms and previous experience managing an inbox
  • Exceptional communication skills
  • Good computer skills overall
  • Ability to manage a high case load
  • Strong organisational and time-management abilities
  • Good attention to detail
  • The ability to adapt to change

Benefits:

  • Holiday entitlement
  • Access to a pension scheme
  • Kitchen and quiet areas in the office for break times
  • Weekly pay

About Brook Street:

We are proud to support the Armed Forces Covenant and guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

We are also a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, and as a supplier to the Public Sector Resourcing Framework (PSR), we offer a guaranteed interview with a PSR Sourcer.



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