Radiology Department Administrator
5 days ago
About the Role
We are seeking a skilled and organized Radiology Department Administrator to join our team at Nuffield Health. As a key member of our administrative staff, you will be responsible for providing exceptional support to our Radiology team.
Key Responsibilities
- Appointment Booking: Book appointments for outpatients both in person and over the phone, ensuring accurate and efficient scheduling.
- Query Handling: Respond to queries from patients, staff, and other stakeholders in a professional and courteous manner.
- Electronic Patient Record Systems: Utilize modern electronic patient record systems effectively within the scope of the department, maintaining accurate and up-to-date records.
- Confidential Reports and Conversations: Handle confidential reports and difficult/sensitive conversations with discretion and professionalism.
- Database Maintenance: Maintain databases and perform data entry tasks as required.
- Secretarial Services: Provide secretarial services such as minute taking, word processing, and diary management.
Requirements
- Communication Skills: Possess excellent communication skills, with the ability to manage, appraise, and interpret data.
- Education and Experience: Ideally be educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent. Experience within a healthcare administrative environment would be a real advantage.
- IT and Keyboard Skills: Have good IT and keyboard skills, with the ability to adapt to complex IT systems.
- Pressure Management: Be able to work under pressure, prioritizing tasks and managing multiple responsibilities.
About Nuffield Health
Nuffield Health is the UK's largest Healthcare Charity, providing high-quality healthcare services to patients across the country. Our purpose-built hospital has been established since 1968, offering a range of services including diagnostic imaging, pathology, and surgical recovery. We are committed to delivering exceptional patient care and creating a positive work environment for our staff.
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