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IT Support Specialist

2 months ago

Oxford, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time £28,000 - £30,000
Position Overview

Join a dynamic team as an IT Support Specialist within a reputable Managed Service Provider (MSP). This role offers a competitive salary ranging from £28,000 to £30,000, along with comprehensive training, career advancement opportunities, and attractive company benefits.

About the Role

As an integral member of our close-knit team, you will be responsible for delivering exceptional first-line support to a diverse clientele. Your role will involve:

  • Providing Technical Assistance: Address and resolve technical issues efficiently through various communication channels.
  • Troubleshooting: Assist in diagnosing hardware and software challenges while managing user accounts effectively.
  • Collaboration: Work alongside senior technicians to escalate complex problems, ensuring timely resolutions.
What We Offer

We pride ourselves on fostering a supportive work environment that encourages professional growth. You will benefit from:

  • On-the-Job Training: Gain hands-on experience and develop your technical skills.
  • Career Progression: Opportunities to advance within the organization as you grow in your role.
  • Team Environment: Collaborate with a friendly and dedicated team in a fast-paced setting.
Requirements

To be successful in this position, candidates should possess:

  • A clean driving license and access to transport.
  • A passion for technology and a desire to help others.

Keywords: IT Support, 1st Line IT Support, Managed Service Provider, MSP, Technician, IT Engineer, Helpdesk, Field IT Support Engineer.

By considering this opportunity, you acknowledge the terms and conditions outlined by our company.