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Service Administrator

2 months ago

Lisburn, United Kingdom Briggs Equipment Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Service Administrator to join our team at Briggs Equipment Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth running of our Service Centre.

Key Responsibilities
  • Provide administrative support to the field engineering teams, ensuring seamless communication and coordination.
  • Work closely with Service Centre staff to manage invoicing, call handling, and time sheet consolidation.
  • Maintain the accuracy and integrity of our system, Protean, by processing reports and recording data.
  • Process engineer timesheets and commissions for manager assessment.
  • Support the final stages of invoicing and maintain an up-to-date employee holiday record.
Requirements
  • Previous experience in a fast-paced environment.
  • Excellent attention to detail and strong organizational skills.
  • Good customer service skills and ability to work effectively in a team.
  • Strong Microsoft skills, including Excel, Outlook, and Word.
What We Offer
  • Competitive base salary.
  • Future development and career opportunities.
  • Contributory pension scheme with employer contributions up to 6%.
  • Profitshare bonus based on business performance.
  • Paycare and eyecare health scheme.
  • High street discounts.