Customs & Customer Service Administrator

6 months ago

Lisburn, United Kingdom McCulla Ireland Limited Full time

**Customs & Customer Service Administrator**

With over 50 years’ experience in the logistics industry McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe.

We currently have Operating Centres across Northern Ireland and Ireland, with further plans for expansion. McCulla has over 300 employees working across our Transport, Warehousing, Customs and Green Bioenergy Operations. There is an ever-growing modern fleet consisting of over 120 vehicles and 200 trailers operating our just in time service with environmental sustainability at the forefront of everything we do and making us unique in the market for our customers.

We are looking to recruit a Customs & Customer Service Administrator to join our Lisburn Team.

**The Person**

This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the transport, logistics industry.

**About The Role**

**Duties**:

- Data entry across multiple systems.
- POD administration.
- Reporting discrepancies and maintenance of records.
- Other administration duties to support the running of the Customs Department on a daily basis.

**Essential Criteria**:

- Previous experience working in an administration role & dealing with customers.
- Strong administration & organisational skills.
- Able to deal tactfully with a wide variety of people.
- A positive can-do attitude and flexible approach.
- Dedication to completing a high standard of work.

**Terms**:

- Full Time.
- Monday - Friday, 8.00am - 5.00pm (1 hour break)
- Overtime available.
- Salary £24,000 - £24,500 DOE.
- Additional Annual Leave (Service Based).
- Matched employee / employer pension contribution.
- Life & death in service insurance.
- Certified Training Courses.
- Career progression.
- Discounted sea crossings.
- Additional Company Benefits.

**Required Criteria**
- Strong administration & organisational skills.
- A positive can-do attitude and flexible approach.

**Skills Needed**

Compliance, Customer Relationship Management, Communication

**About The Company**

With more than 50 years’ experience, McCulla Ireland is a leading provider of ambient, chilled and frozen logistics and storage solutions.

Established in 1969, we are now a second generation family-owned business which has shown great resilience, adaptability and innovation over the years. Today, we have three strategically-placed facilities in Lisburn, Dublin and Mallusk, and are the market leader for groupage coming from the UK onto the island of Ireland.

We have diversified significantly over the years from the original core business of standard refrigerated haulage into a fully integrated cold supply chain, including cold storage and bespoke logistics solutions for customers of all sizes.

Services include product collection, storage, picking-to-order and delivery by the box, pallet, or full load to anywhere in the UK, Ireland and the rest of continental Europe.

**Company Culture**

At McCulla Ireland we live and breathe our company motto: Be More. Deliver More. Expect More.

We understand that each customer is unique, so we always seek to deliver flexible, tailored solutions to suit our broad range of customers, from independent restaurants and retailers to major retail and hospitality chains and international manufacturers.

Our business ethos is to focus on removing our customers’ problems and to become an extension of their production lines.

At McCulla we are highly committed to our staff from the moment they join our team. We recognise that an environment that supports the varying needs of our employees creates a great atmosphere work in.

**Company Benefits**

Providing the right training & development is our top priority. Each individual employee receives the resources & tools vital in helping them excel & progress in their role from the moment they step through the door.

Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Casual dress, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Event tickets, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee Recognition Scheme

**Salary**

£24,000.00 - £24,500.00 per year

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