Current jobs related to Operational Account Manager - Clayton le Moors, Lancashire - First Bus

  • Operational Account Manager

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.The RoleBuild and maintain strong relationships with clients, suppliers, and local business units to drive performance and...

  • Operational Account Manager

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.The RoleBuild and maintain strong relationships with clients, suppliers, and local business units to drive performance and...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    1 month ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    1 month ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking a skilled Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing exceptional client service and ensuring the delivery of high-quality services.The RoleBuild and maintain strong relationships with clients, suppliers, and local business units to drive...

  • Operational Account Manager

    6 days ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team and drive success in our primary workforce transport contracts.As the primary point of contact for the client, you will provide operational and account management support, ensuring service levels are maintained through effective planning and communication.The ideal...

  • Operational Account Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team and provide exceptional client-focused support for one of our primary workforce transport contracts.The successful candidate will act as the primary point of contact for the client, providing operational and account management support to ensure service levels are maintained...

  • Operational Account Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.Reporting to the Key Account Manager, you will act as the primary point of contact for the client, ensuring that service levels...

  • Operational Account Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    Due to continued growth, First Bus have an exciting opportunity for a client-focused Operational Account Manager to play a key role in one of our primary workforce transport contracts. This is a full-time permanent position and will be based in our Head Office at Clayton Le Moors.Reporting to the Key Account Manager, you will act as the primary point of...

  • Credit and Fraud Operations Manager

    1 week ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking a highly skilled Credit and Fraud Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading the successful delivery of our credit and fraud operational plan, maximising performance and minimising financial loss.Key ResponsibilitiesLeading, managing and...

  • Customer Service Operations Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking an experienced Customer Service and Complaints Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational contact centre plan, ensuring that continuous improvement, quality, and regulatory standards are...

  • Customer Service Operations Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking an experienced Customer Service and Complaints Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational contact centre plan, ensuring that continuous improvement, quality, and regulatory standards are...

  • Customer Service Operations Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking an experienced Customer Service and Complaints Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational contact centre plan, ensuring that continuous improvement, quality, TCF, and regulatory standards...

Operational Account Manager

2 months ago

Clayton le Moors, Lancashire, United Kingdom First Bus Full time

Job Summary

First Bus is seeking a highly skilled Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing exceptional client service and ensuring the delivery of high-quality services.

Key Responsibilities

  • Build and maintain strong relationships with clients, suppliers, and local business units to drive performance and identify opportunities for improvement.
  • Ensure punctual, safe, and reliable service delivery, meeting KPI targets and implementing efficient solutions to provide best value for money.
  • Develop and implement a structured account management approach, including regular client meetings and presentation of service performance data.
  • Liaise with local business units to create a cohesive working environment and ensure a consistent approach to working.
  • Perform site visits to client and supplier premises nationwide.

Requirements

  • Previous contract/client management experience.
  • Excellent problem-solving skills and attention to detail.
  • Commercial awareness and solution-focused approach.
  • Strong verbal and written communication skills.

Benefits

  • Comprehensive health and wellbeing package, including cash back benefits and mental health support.
  • Financial wellbeing support, including discounts on high street brands and supermarkets.
  • Discounted train travel and free bus pass.
  • Cycle to work scheme.
  • 25 days' holiday + bank holidays.
  • Pension scheme and opportunity to buy discounted shares.
  • Enhanced maternity/paternity pay.
  • Flexible working.

About Us

At First Bus, we prioritize physical and mental wellbeing, recognizing the importance of a healthy work-life balance. We strive to be an inclusive organization, welcoming applications from diverse backgrounds and experiences. We are committed to providing a supportive and inclusive work environment.