Current jobs related to Operational Account Manager - Clayton le Moors, Lancashire - First Bus

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.The RoleBuild and maintain strong relationships with clients, suppliers, and local business units to drive performance and...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.The RoleBuild and maintain strong relationships with clients, suppliers, and local business units to drive performance and...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through...

  • Operational Account Manager

    1 week ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    At First Bus, we are seeking an experienced Operational Account Manager to join our team and drive success in our primary workforce transport contracts.As the primary point of contact for the client, you will provide operational and account management support, ensuring service levels are maintained through effective planning and communication.The ideal...

  • Operational Account Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team and provide exceptional client-focused support for one of our primary workforce transport contracts.The successful candidate will act as the primary point of contact for the client, providing operational and account management support to ensure service levels are maintained...

  • Operational Account Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    First Bus is seeking an experienced Operational Account Manager to join our team. As a key member of our workforce transport contracts, you will be responsible for providing operational and account management support to our clients.Reporting to the Key Account Manager, you will act as the primary point of contact for the client, ensuring that service levels...

  • Operational Account Manager

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom First Bus Full time

    Due to continued growth, First Bus have an exciting opportunity for a client-focused Operational Account Manager to play a key role in one of our primary workforce transport contracts. This is a full-time permanent position and will be based in our Head Office at Clayton Le Moors.Reporting to the Key Account Manager, you will act as the primary point of...

  • Credit and Fraud Operations Manager

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking a highly skilled Credit and Fraud Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading the successful delivery of our credit and fraud operational plan, maximising performance and minimising financial loss.Key ResponsibilitiesLeading, managing and...

  • Customer Service Operations Manager

    1 month ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking an experienced Customer Service and Complaints Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational contact centre plan, ensuring that continuous improvement, quality, and regulatory standards are...

  • Customer Service Operations Manager

    1 month ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking an experienced Customer Service and Complaints Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational contact centre plan, ensuring that continuous improvement, quality, and regulatory standards are...

  • Operational Excellence Manager

    1 day ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full time

    Job Title: Operational Excellence Manager - ComplaintsWe are seeking an experienced Operational Excellence Manager - Complaints to lead and manage the successful delivery of the operational contact centre plan, maximising the performance of their teams across all channels.Key Responsibilities:Ensure continuous improvement, quality, TCF and regulatory...

  • Credit and Risk Management Lead

    6 days ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    Job Title: Credit and Risk Management LeadJob Summary:We are seeking a highly skilled Credit and Risk Management Lead to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing the successful delivery of our operational credit and fraud plan, maximising performance of the department in...

  • Credit and Risk Management Lead

    3 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    Job Title: Credit and Risk Management LeadAbout the Role:We are seeking a highly skilled Credit and Risk Management Lead to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading the successful delivery of our operational credit and fraud plan, maximising performance of the department in minimising...

  • Credit and Risk Management Lead

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About the RoleFrasers Group is seeking a skilled Credit and Risk Management Lead to join our team. As a key member of our operations team, you will be responsible for leading, managing, and monitoring the credit and fraud operational plan to ensure the effective delivery of department targets and objectives.Key ResponsibilitiesLeading, managing, and...

  • Customer Service Operations Manager

    4 weeks ago

    Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

    About UsFrasers Group is a leading retail company that's redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Job DescriptionWe're seeking a skilled leader to manage the operational contact centre plan, ensuring the performance of their...

Operational Account Manager

4 weeks ago

Clayton le Moors, Lancashire, United Kingdom First Bus Full time

At First Bus, we are seeking an experienced Operational Account Manager to join our team. This is a full-time permanent role based in our Head Office at Clayton Le Moors.

The successful candidate will act as the primary point of contact for our clients, providing operational and account management support to ensure service levels are maintained through effective planning and communication.

The Day-to-Day

  • Build and maintain strong relationships with clients, suppliers, and local business units to drive performance and identify continuous improvement opportunities.
  • Ensure punctual, safe, and reliable service is maintained to achieve KPI targets, and implement efficient solutions to provide the best value for money service to our clients.
  • Develop and implement a structured account management approach, including regular client meetings and presentation of service performance data.
  • Liaise with local business units to create a cohesive working environment and ensure a consistent approach to working.
  • Perform site visits to client and supplier premises nationwide.

Requirements

  • Previous contract/client management experience.
  • Excellent problem-solving skills and attention to detail.
  • Commercial awareness and solution-focused approach.
  • Strong verbal and written communication skills.

Benefits

  • Comprehensive health and wellbeing package, including Simply Health & Smart Health.
  • Financial wellbeing support, including discounts on high street brands and supermarkets.
  • Discounted train travel and free bus pass.
  • Cycle to work scheme.
  • 25 days' holiday + bank holidays.
  • Pension scheme and opportunity to buy discounted First Group shares.
  • Enhanced maternity/paternity pay.
  • Flexible working.

We value diversity and inclusion at First Bus and welcome applications from all backgrounds. Background checks will be conducted as part of our recruitment process.