Sales Support Coordinator

4 weeks ago


Mount Tabor West Yorkshire, United Kingdom Arc Recruitment Full time

Arc Recruitment is seeking a dedicated and detail-oriented Sales Support Coordinator to enhance our dynamic team.

This pivotal office-based position is designed to provide essential support and coordination for the sales department, serving as the primary contact for customer inquiries.

The role is complemented by a part-time colleague, ensuring a collaborative work environment. Key responsibilities include:

  • Sales Order Management:
    • Generating invoices, sales orders, and purchase orders.
  • Customer Interaction: Handling incoming calls and initiating outbound communications with both current and prospective clients and suppliers.
  • Inquiry Resolution: Addressing customer questions and supplier inquiries effectively.
  • Software Utilization: Proficient use of Microsoft Office and in-house software.
  • Financial Tasks: Cash posting and bank reconciliations.
  • Reporting: Compiling and producing weekly and monthly sales reports.
  • Credit Management: Overseeing credit control processes.
  • General Administration: Performing various office and administrative duties.

The ideal candidate will possess:

  • Excellent organizational abilities with a knack for multitasking and prioritization.
  • Outstanding communication skills, both written and verbal.
  • The capability to thrive in a small, fast-paced manufacturing setting.
  • A high proficiency in Microsoft Office, particularly Excel, including formulas, v-lookups, and data manipulation.
  • Strong numerical aptitude and a keen attention to detail.
  • Exceptional interpersonal skills with a confident telephone demeanor, experienced in engaging with customers and colleagues.
  • The ability to work independently and demonstrate self-motivation.
  • Prior experience in a similar office-based role.
  • A background in accounting is a plus.

This position is full-time and requires a commitment to excellence in a supportive and collaborative environment.



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