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IT Support Specialist
2 months ago
IT Support Specialist Job Description
**Role Overview**
We are seeking an experienced IT Support Specialist to join our team at Latcom plc. As a 3rd Line IT Support Engineer, you will be responsible for providing in-depth technical support and solutions to our clients.
**Key Responsibilities**
* Perform in-depth solution research to assist with incident management or planned replacement of new products/solutions
* Support the production of technical specifications and solutions
* Advise colleagues from Service Desk roles when investigating incidents
**Requirements**
* Active Directory experience
* Windows Server expertise
* Azure 365 knowledge
* SQL skills to some level
* Hyper-V or VMWare exposure
* Enterprise storage technologies including SAN
* Excellent communication skills
* ITIL experience/understanding
**What We Offer**
* Training and certification opportunities
* Hybrid working arrangement
* Flexible working hours
* One-stage video interview process
**Note**
This role requires a full driving license and car for occasional site visits and on-call duties.